Customer Service
Careers at Sports Warehouse
Home of Tennis Warehouse, Running Warehouse, and Total Padel
Current Job Openings
Dedication to sports and customer service, and internationality in all different departments makes working at Sports Warehouse a unique experience. This combination and our exciting and uncomplicated working environment are our greatest strengths. Come join us!
About Us
With Tennis Warehouse Europe, Running Warehouse Europe, and Total Padel, the Sports Warehouse GmbH in Schutterwald, Germany, offers sport fanatics the biggest possible range of products needed to excel in their sports.
At Running Warehouse Europe, it is our goal to bring the best possible online shopping experience to all running enthusiasts. Our philosophy has always been to establish all customers as priority and treat them as friends. Customers looking for the latest products to help them perform at peak levels, chances are very good that we've got them. We carefully select every product we carry, with the goal of offering only those products that will benefit athletes, competitive runners, and people who share a passion for the sport of running.
What that means as an employee is that you're part of a team that helps make tennis players and runners happy around the world. We have locations on three continents to serve our customers. In the United States, we have locations in San Luis Obispo, California, and Alpharetta, Georgia. In Australia, we have locations in Melbourne and Perth, and in Europe you'll find us in Schutterwald, Germany. We are located in a sunny region close to the French and Swiss borders and at the foothills of the beautiful Black Forest. The lively cities Offenburg, Freiburg, and Strasbourg (France) are within easy reach.
From Schutterwald, we serve all Europe, but also deliver to countries outside of Europe. We therefore work in 5 languages: English, German, French, Italian, and Spanish. We often have opportunities for new employees that speak at least one of these languages. For most positions, German skills are not required.
With around 100 employees of very diverse backgrounds, originating from 5 different continents, we all know each other, but still have the international spirit of much bigger organizations.
From Customer Service and Web content, to Warehouse operations and Imaging, there are many departments at Sports Warehouse that can suit a variety of employment needs.
What We Offer
- Open work atmosphere in a very international and diverse team
- Working with the best products in the tennis and running markets
- Access to on-site fitness facility and informal running groups
- Employee discount on all product we sell
- Flexible work time schedules
- Our Cafeteria and BBQ area are heavily used for international cooking
How To Apply
Please apply by email. Check in frequently to view new job postings, or send us an initiative application to jobs@warehousesports.eu
Your Contact Persons:
Pierre Garcia
Human Resources Specialist
Phone: +49 (0) 781 28406 410
Nicola Anders
Human Resources Manager
Phone: +49 (0) 781 28406 406
Current Job Openings
Apply on your own initative
Open application
Haven't found a suitable position? Then simply send us your open application by clicking here, including your availability and preferred area of work.Customer Service
Our goal is to provide an unrivaled shopping experience for every customer. To support this endeavor, the customer service team is dedicated to facilitate customer orders, handle product questions, and field concerns about order issues via phone and email. We review every order for accuracy and ensure it's received promptly.Racket stringer (m/f/d) limited to 4 months
For our Customer Service Department, we are looking for a Racket stringer.The position is full-time and limited for 4 months. Working days Monday-Friday.
The task:
- Stringing tennis rackets
What we expect:
- Good language skills in one language necessary: English (preferably), French or German
- Enjoy dealing with people from all over the world
- Accurate and careful working methods
Ready to join?
Apply now!
Duales Studium
Duales Studium BWL Sportmanagement 2026
In Kooperation mit der DHBW Heilbronn bieten wir zum 01.10.2026 ein Duales Studium im Studiengang
BWL Dienstleistungsmanagement - Schwerpunkt Sportmanagement
In drei Jahren, mit 6 Theorie- und Praxisphasen, erlangst du den Bachelor of Arts in Betriebswirtschaftslehre.
Kannst du die folgenden Fragen mit Ja beantworten?
- Du möchtest studieren, doch reine Theorie ist dir zu langweilig?
- Du willst das Gelernte so schnell wie möglich in die Praxis umsetzen?
- Bist du sportbegeistert und hast Interesse an Handel & betriebswirtschaftlichen Themen?
- Möchtest du in einem spannenden und gleichzeitig internationalen Unternehmen arbeiten?
Das bieten wir dir:
Du tourst durch alle Abteilungen und lernst das Unternehmen und unsere Prozesse von Anfang bis Ende zu begleiten. Angefangen bei Lager und Kundendienst, mit Stationen in der Finanzabteilung und Personalabteilung, verbringst du schließlich die meiste Zeit bei Marketing und Einkauf. Wo du am Ende deine Bachelor-Arbeit schreibst - das suchst du dir selber aus. Du hast jederzeit die Möglichkeit, eigene Ideen einzubringen und deine praktischen Phasen mitzugestalten - das erwarten wir sogar von dir. Wir geben dir einen groben Rahmen vor und brauchen dich manchmal an einer Stelle dringender als an einer anderen - auf vieles andere aber nimmst du selbst Einfluss. Alle unsere Studierenden nehmen daher ihren eigenen Weg durch unser Unternehmen und können so gut herausfinden, was ihnen auch langfristig Spaß macht.
Unsere Erwartungen an dich:
- Erfolgreich abgeschlossenes Abitur
- Interesse an Sport, Handel und Betriebswirtschaft
- Freude am Umgang mit Menschen aus aller Welt
- Engagement und Eigenmotivation
- Solide Englischkenntnisse
- Arbeiten am PC fällt dir leicht und macht dir Spaß
Treffen unsere Erwartungen auf dich zu & stellst du dir so deinen zukünftigen Arbeitgeber vor?
Dann auf zum nächsten Schritt:
Interessiert?
Dann bewirb dich jetzt!
Für weitere Informationen kannst du dich gerne auch an Pierre Garcia wenden unter 0781 / 28 406 410.
Weitere Infos zum Studium findest du auch unter: https://www.heilbronn.dhbw.de/studium/bachelor-angebote/bwl-dienstleistungsmanagement-sportmanagement/studieninhalte-und-profil/
Warehouse Department
The warehouse crew is always moving at Tennis Warehouse. From stocking product to retrieving and packing it, this team ensures that every package that leaves our building is accurate and timely so our customers come to trust that their purchase arrives as expected with every order.
Warehouse Helper (m/f/d) - limited 2-3 months
We are looking for temporary helpers (m/f/d) for our warehouse in the Pick & Pack department for a summer job: 2 to 3 months, 25-40 hours per week.Main responsibilities and tasks:
- Picking product accurately for order fulfillment
- Packing orders to be shipped to customers
- Using pick lists to pull product from shelf
- Pick and pack in a timely and efficient manner
- Maintain a safe and clean workspace by keeping shelves, pallet areas and workstations neat
Your skills and work experience:
- You enjoy working in an international environment
- English or German language skills
- Communicate effectively with managers and co-workers
- Perform multiple tasks, accurately, in a fast-paced social environment
- Basic computer skills and general software comprehension